Terms and Conditions for Bella Lago Med Spa

These Terms and Conditions (“Terms”) govern your use of services provided by Bella Lago Med Spa, including but not limited to any medical, aesthetic, and wellness treatments offered at our facility. By booking an appointment, receiving services, or otherwise engaging with Bella Lago Med Spa, you agree to the following terms and conditions.

1. General Information

Bella Lago Med Spa offers a variety of non-surgical aesthetic and wellness treatments, including but not limited to Botox, dermal fillers, laser treatments, facials, and more. All services are provided by licensed professionals or under their supervision.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age (or the legal age in your jurisdiction).

  • Provide accurate and complete health information.

  • Consent to any necessary medical assessments or screenings to ensure the safety and suitability of treatments.

3. Booking and Appointments

  • All appointments must be booked through our website, phone, or in-person.

  • A valid credit card is required to secure your appointment.

  • Cancellations or rescheduling must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.

  • No-shows will be charged a fee

4. Health and Medical Information

  • You agree to provide honest and complete medical history before any treatment, including any allergies, prior surgeries, or current medications.

  • Certain conditions may require a doctor’s approval or may disqualify you from receiving certain services.

  • If you fail to disclose important medical information that could impact your treatment, Bella Lago Med Spa reserves the right to deny service without refund.

5. Payment and Pricing

  • All services must be paid in full at the time of the appointment, unless otherwise agreed upon.

  • Prices for services are subject to change. You will be notified of any price changes in advance.

  • Payments can be made via credit card, debit card, cash, or other methods accepted by our business.

  • Refunds are not offered once services are rendered, except where required by law or in the case of a medical issue that prevents completion of the treatment.

6. Risks and Consent

  • You acknowledge that all medical and cosmetic treatments carry some inherent risks, which may include but are not limited to bruising, swelling, infection, scarring, and unsatisfactory results.

  • By receiving treatment, you consent to the risks associated with the procedure(s) and acknowledge that results may vary.

  • You understand that certain treatments may require follow-up visits or touch-ups, which may incur additional costs.

7. Aftercare and Results

  • You agree to follow all aftercare instructions provided by Bella Lago Med Spa to ensure the best possible results.

  • We are not responsible for adverse effects or unsatisfactory results that occur as a result of failure to follow aftercare guidelines.

  • Results may vary from person to person. No guarantees are made regarding specific outcomes, and results are not permanent for certain treatments.

8. Privacy and Confidentiality

  • We respect your privacy and are committed to maintaining the confidentiality of your personal and medical information in accordance with applicable laws and regulations (e.g., HIPAA).

  • You consent to the collection and use of your personal and health information for purposes of administering treatments and managing appointments.

9. Limitation of Liability

  • To the fullest extent permitted by law, Bella Lago Med Spa and its staff are not liable for any direct, indirect, incidental, or consequential damages, including but not limited to injury, loss of property, or damage to health arising from the use of our services.

  • You acknowledge that you are participating in treatments at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Bella Lago Med Spa, its employees, agents, and affiliates from any and all claims, liabilities, damages, and expenses arising from your use of our services or failure to comply with these Terms.

11. Modification of Terms

Bella Lago Med Spa reserves the right to modify, update, or amend these Terms at any time. Any changes will be posted on our website, and the updated Terms will be effective immediately upon posting.

12. Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of North Carolina.

  • Any disputes arising under or in connection with these Terms shall be resolved through [mediation/arbitration] before a qualified neutral third party.

13. Contact Information

For any questions regarding these Terms and Conditions, or to report an issue, please contact us at:

Bella Lago Med Spa

704.658.3330 or hello@bellalagomedspa.com